Read what some of our satisfied insurance customers have to say! If you’d like to provide your feedback, please submit your online review.
- CTAlways available and quick to respond.Cammy T., Ranson, WV
- TSLove our agentTerri S., Ranson, WV
- JFive stars!Jared, Ranson, West Virginia
- MO...always been professional.Marianne O., Summit Point, WV
“My experience with Kathy Maiden and her agency has been outstanding. We switched insurance companies about 3 years ago, she ended up saving us thousands of dollars. Anytime I call, the staff has always been professional. I love using local companies and Kathy knows her business! Kudo’s to Kathy and her staff!”
- It’s a great place!Christian A., Ranson, West Virginia
- JK
- DW5 stars for sure !!!!Dawn W., West Virginia
“Great people. Kathy does everything she cans to find me (and my multiple referrals) the best rate possible. The service doesn’t end there though, the staff there answers all questions in timely fashion and when I was at the dealership they send over my proof of insurance before I even hung up the phone. Great company. 5 stars for sure !!!!”
- Five Stars!jessica w., West Virginia
- AM
- DCI wouldn't hesitate to recommend Kathy and her superior team.Debra C., West Virginia
“Responsive. Responsible. Respectful. Just a few superlatives I use to describe Kathy Maiden. Kathy is a master at not only running her business, she is a master at understanding her clients needs and saving us money. Personally, my car accident claim was processed pleasantly and efficiently with her personal guidance. I wouldn’t hesitate to recommend Kathy and her superior team.”
- TB
- MMMelanie M., Ranson, WV
“I absolutely love Madien -Erie insurance, I came to them many years ago after being with Nationwide for over 20 years. I started with Tom Maiden and loved Nationwide, then I was reassigned to the jones agency when Maiden started insurance outfitters in Shepherdstown. I was young and dumb and accidentally let my insurance lapse. Nationwide told me I was high risk and raised my insurance premium to 160.00 per month and they told me I’d always be high risk. Nationwide definitely wasn’t on my side. I went and met with Kathy and switched over my home owners and auto insurance and saved me so much money and offered better coverage. I’ve convinced many friends and family members to also switch to Erie. Fast forward to today anytime I’ve reached out to the local agency regarding billing or changes to my policy Iveta is always quick to answer my emails and help solve all my problems. Iveta is an asset to Maiden insurance.”
- CM
- JKJackson K., Ranson, WV
- EC